Cannot Detect External Hard Drive

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Nov 23, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions

  1. Mac Cannot Detect External Hard Drive
  2. External Hard Drive Not Showing Up
  3. Computer Cannot Detect Hard Drive

Sep 18, 2020 Preview and click the 'Recover' button to recover files from external hard drive not detected. When and Why the External Hard Drive Not Detected or Recognized. An external hard drive is definitely helpful for data backup or data transfer. But sometimes it also brings trouble when it is not recognized or detected by the computer. Nov 23, 2020 There could be several reasons why your external hard drive may fail to respond to your Windows PC. It can be caused by some technical glitch in your operating system, or it might be due to the drive's internal hardware failure. It can also occur when you fail to plug in the device through the USB port properly. May 04, 2020 If you have a desktop PC available, you can open it up and plug the drive directly into your motherboard. If not, you can buy a new external SATA-to-USB adapter dock or enclosure, plug your bare.

Last night while working on my computer, it suddenly got shut down because of power off. Since then, it does not recognize the hard drive. Can anyone help how to fix Toshiba external hard drive not working?

Sounds like you? Don't worry! Whether you are working with your old external hard drive or plugging a new one, there is a possibility that the drive fails to show up. Many of us experience it one time or another. It can be due to an upgraded Window, corrupted drive, unsuccessful connection, etc. the reason can be any. This article will help you to fix Toshiba external hard drive, not working. We will also introduce you to the reasons that cause Toshiba hard disk not detected/recognized, data recovery with Recoverit, and how to use the Toshiba hard drive.

Part 1. Can You Fix an External Hard Drive?

Yes! The external hard drive that becomes unrecognizable by your computer can surely be fixed. But before learning the troubleshooting methods, let's first understand what non-working hard drive means and the reasons that make it non-working.

What does Toshiba external hard drive, not working or recognized mean?

You connect the external hard drive to your computer or laptop, and you get a message 'USB device not recognized.' When you come across such messages, you are not able to view your external hard drive on your computer. Sometimes you even hear the connection sound, but when you look it up on your computer, nothing show's up because the AutoPlay doesn't run.

Why Toshiba External Hard Drive Not Working/Recognized?

The possible reasons for Toshiba hard drive not working can be:

  • Missing necessary software or hardware updates
  • Corrupt file system in the external hard drive
  • Virus attack
  • Power failure
  • Unsafe ejection
  • Unreadable disk structure
  • Absence of drive letter
  • Outdated drivers
  • Partition issues
  • Dead USB port

When the drive becomes non-working or unrecognizable, what matters the most at that time is the invaluable data. The chances are high that you lose your crucial data at this moment.

Let's move on to the next part of the solutions.

Part 2. How to Fix Toshiba Drive Not Working/Recognized on PC

Is your 1TB Toshiba external hard drive not showing up on your computer? Can you withstand the loss of the crucial information saved on it? No! The hard drive can become undetectable because of numerous reasons. Fix the problem quickly with the below solutions.

1. Check The Port And Computer

Mac cannot detect external hard drive

When you connect your external drive through USB to the computer and fail to see it, first try these two quick fixes.

  • Check If The USB Port Is Clean

The port on being filled with dust blocks the airflow, which in turn overheats the drive and make it non-workable. Check and ensure whether the ports are clean.

  • Check It On Different Ports

Even after cleaning the port if it doesn't show up, try reconnecting it from different ports. See, whether the issue is resolved by it or not. If it does not solve the problem, follow the next solutions for Toshiba hard drive repair.

2. Initialize Toshiba External Hard Drive

The hard drive does not get initialized because of various reasons like MBR damage, connection problem, bad blocks, etc. Initialize it with these steps.

Step 1- Open the Disk Management and right-click on the non-initialized disk and select 'Initialize disk.'

Step 2- Select the partition style and click OK

After selecting the partition style from MBR and GPT, click on OK to continue the procedure. Wait till the process completes.

3. Change the Toshiba Drive Letter

When the corrupted file system makes the Toshiba hard drive not working, you can fix it by changing the external hard drive letter. By doing so, the drive's file system gets repaired. Before changing the drive letter Window will display the warning.

Step 1- Click on Manage, reach the 'Manage' option, by right-clicking on the 'My Computer' or 'Computer' icon.

Step 2- Select Disk Management that is located under the storage tab in the left bar.

Mac Cannot Detect External Hard Drive

Step 3- Select the non-accessible hard drive by looking at disk information. Right-click, to change its letter.

If you are thinking that changing the drive letter would delete your saved data on the drive, then don't worry, it won't happen. It will only repair the file system of your hard drive. If Toshiba hard drive repair fails, you can change the drive letter back to its previous one.

4. Check and Repair Toshiba Drive

Sometimes the external hard drive is not visible in Windows Explorer, but if you check it in Disk Management, it appears there. Check it with the below steps:

Step 1- Type disk management in the search bar and open it

Step 2- Right-click on unallocated space, select 'New simple volume' and click on 'next'

Step 3- Select volume size and then 'next'

Step 4- Assign drive letter and path and move to 'next' to finish formatting

Step 5- After format finishes, click on 'next' and then hit on 'finish' button

Step 6- Wait till the operation completes after a click on 'finish' in the 'new simple volume' window.

5. Run Windows Troubleshooter

There are various troubleshooters in windows. These are designed to automatically solve the problems of the computer by swiftly diagnosing them. While working on your computer, whenever you come across a problem, it would be better if you initiate to resolve it with troubleshooting. Begin Toshiba hard drive repair with Windows Troubleshooter by following the below steps:

Step 1- Find troubleshooting by typing Troubleshoot in the search bar

Step 2- Find 'Hardware and Devices'

Under the tab- Hardware, and Sound, you will get 'Find and fix other problems.' Click on 'Run the troubleshooter.' Once you select it, the troubleshooter will start looking for problematic areas of hardware and devices.

Step 3- Click Next To Fix the Issue

Wait till the detection completes and Window makes you available with the list of issues found during scanning. Click next after selecting the problem that you want to fix.

A troubleshooter is a useful tool that helps to solve the problems of the Window.

6. Update or Uninstall Drivers

If you are working with outdated drivers on your Window, then also the external hard drives become non-accessible. Update the drivers quickly with these steps:

Step 1- Open device manager and expand disk drives.

Step 2- Update Driver Software

Right-click on the Toshiba external hard drive, and from the available options, select update driver. If updates are available, it will show up, else select on uninstall. Follow the instructions as guided by the wizard to update the driver of your hard disk.

  • The updated driver helps to diagnose the problem and solve it that is caused by a corrupted or outdated driver.
  • If no update is available; with an uninstall device feature, you can uninstall the Toshiba external drive. Remove the drive from the system and try to reconnect it again after a minute. When the disk becomes unstable or corrupt, this can resolve the matter.
  • From the properties, you can diagnose the problem a little further.

7. Reinstall USB Controllers

If your previously installed USB driver has become corrupt and is preventing the hard drive from showing up, fix it with these steps.

Step 1- Select Device Manager

Type device manager after clicking on the start button, and select it.

Step 2- Expand the Option- Universal Serial BUS Controllers

Click on the icon in front of 'Universal Serial BUS Controllers' to view its options. Look for your hard drive that must be marked with yellow exclamation.

Step 3- Update Driver Software

Update the software for the one that is marked in yellow. Right-click on it and from the given options, click on the Update driver software. Select 'Search automatically for updated driver software.' If there is no update, right-click it and select uninstall from the available options.

Step 4- Go to Action Tab

From the device manager window, go to the 'Actions' tab and select the option 'scan for hardware changes.' You can see the USB port now. Try to reconnect the hard drive to the computer through the USB port, and you will be able to see it on your computer now.

8. Enable Legacy USB Support

When the Toshiba external hard drive was not recognized by Windows 10, it can be due to Legacy USB Support Disabled. Enable it with these steps.

Step 1- Restart your computer and Enter the BIOS utility by pressing the corresponding button.

Auto left mouse clicker. Step 2- Move to the 'Advanced' tab and select USB configuration.

Step 3- Click on Legacy USB Support and set the option to 'Enabled.'

Step 4- Exit from the page and save the respective changes.

9. Turn on USB Hub and Show All Hidden Devices

If the USB selective suspend mode is enabled on your computer, it suspends individual port without causing any effect to the other drives. The selective suspension is useful in laptops as it conserves the battery. Enable the USB hub with these steps.

Step 1- Type the power plan in the search box and select 'Choose a power plan.'

Step 2- Click on 'change plan settings' and then move to 'change advanced power settings.'

Step 3- Expand the 'USB settings' and then expand the 'USB selective suspend setting.'

Step 4- If it is enabled, click on disabled

Step 5- Click on 'Apply' and then 'OK'

If the device is still not visible go to type devmgmt.msc in the run dialogue box, open device manager, and select 'show hidden devices' by clicking on a view.

10. Check for the Windows Updates

Sometimes the older version of Windows becomes incompatible with the external hard drive and thus fails to show it up on the computer. Updating the Windows to the latest version can help resolve the matter. Do it with the following steps.

Step 1- Go to Windows Update and Check for Updates.

Write windows update in the search box and find it. Click on check for updates to view the latest version. Now, wait till it is checking for the updates.

Step 2- If any of the updates are available, it will provide you the link. But, if it displays system is up to date, it signifies that there no updates currently for your system.

Step 3- If updates are available, click on 'download and install' to install them.

Step 4- Windows will install the updates now automatically. Once all the updates get installed, if 'restart' is scheduled, restart it when prompted to finish the update process.

Part 3. How to Fix Toshiba Drive Not Working/Recognized on Mac

If you are a Mac user and unable to see your Toshiba external drive on your MacBook, fix it with the following solutions.

Solution 1- Try fixing the problem with the basic troubleshooting steps

  • If the external hard drive is not powered correctly, it will not show up on your desktop. Try connecting it to the USB hub that is externally powered.
  • The USB cable that you are using might be faulty, try to connect it with the Mac by using a different USB cable
  • Join the external hard drive to the computer from the various other ports of the computer.
  • Rebooting Mac can also fix the issue, as it clears the Mac operating system's memory and gives it a fresh start.

These primary troubleshooting steps fix the problem mostly. If the issue persists, follow the next solutions.

Solution 2- Enable External Hard Drive on Desktop

When you connect the external hard drive to the computer, generally it shows on the desktop, Finder and Disk Utility. If you are unable to view it there, check the settings of Mac.

External Hard Drive Not Showing Up

Step 1- Click on Finder and go to Preferences

Step 2- Under the 'General' tab, look if 'External disks' is checked or not

If it is unchecked, enable it by clicking on the box in front of it.

This will help you to show your Toshiba external hard drive on your desktop.

Solution 3- Fix in Disk Utility

Disk Utility helps you to resolve disk and disk-volume related problems on Mac. Solve it with first-aid in Disk Utility.

Step 1- Reach Disk Utilities with the path Utilities -> Disk Utility

Step 2- Select Unmounted Toshiba drive and go to First Aid

Wait until the repair and verification process completes.

Solution 4- Reset NVRAM

NVRAM is non-volatile random access memory. The memory will keep the stored data irrespective of whether the power is off or on.

Step 1- Shut down Mac and restart it. Press Command, Option, P, and R keys all together when you hear startup tune.

Step 2- Release the keys when you listen to the startup tune for the second time.

This resets the NVRAM. Check, the Toshiba hard drive should have shown up.

Solution 5- Fix it with Terminal

If the system information of your Mac recognizes the Toshiba external hard drive, but still it doesn't show up, remount the hard drive with Terminal.

Step 1- Open Terminal

Reach terminal through the path – Applications -> Utilities -> Terminal

Step 2- Open it and type diskutil list

The command makes you available with the list of all the attached drives and available volumes. It would be better to check with this command that whether the drive is connected to the computer or not.

Step 3- Look for the section /dev/disk* (external, physical)

disk* is a physical disk identifier. Here the * denotes the number that is assigned to the disk. Note it down. If the disk is partitioned, the number after the letter 's' symbolizes the partition number.

Step 4- Type diskutil info disk*

In place of * add the number that is assigned to the drive. You will get the complete information of the drive here like its size, manufacturer name, removable or unremovable, etc.

Step 5- Type diskutil eject disk *

Once the Toshiba hard drive gets established by your Mac, eject it by using Terminal, with the above command. Write the disk identifier number in place of *.

Step 6- Again type diskutil list

You need to type the command again to view whether the Toshiba hard drive is gone from the list of attached drives.

    Once the drive is not visible in the list, remove it physically from your Mac to reinsert it. The drive should have mounted, and you can work on it usually.

If you are unable to execute the Terminal commands, then grant full disk access to it.

Part 4. How to Recover Data from Hard Drive After Format?

After trying the solution explained above for Toshiba hard disk repair, if at any step you find the data is lost, what will you do then? Well once the Toshiba hard drive repair is successful, you can easily recover the lost data with Recoverit data recovery software.

Taking a backup of your device before performing any repair steps is always suggested. Still, if you can't manage to take it, Recoverit data recovery software will help you.

Recoverit Data Recovery

With the highest recovery rate, Recoverit Data Recovery is the leading software to recover lost data. It supports more than 1000+ file formats and can easily get back deleted or lost data from storage spaces like internal and external hard drive, desktop, SD card, crashed computer, etc.

Launch Recoverit after downloading to gain access to your lost data.

Step 1- Connect the Toshiba External Hard Drive

Before beginning with the recovery procedure, connect your hard drive with the computer first. Ensure it is viewable in the drives list.

Step 2- Select the External Hard Drive

To get back the deleted data, select your hard drive from where the data is lost. After choosing the location, begin scanning by hitting the 'Start' button.

Step 3- Scan the External Hard Drive

Recoverit begins the scanning with the all-around scan. As per the size of the file, the scan takes a few minutes to hours to complete. It even enables you to pause or stop the scan anytime according to your convenience. So when the scan is running, if you find your lost data, stop the scan over there to save your time that will go in completing it.

Mac

When you connect your external drive through USB to the computer and fail to see it, first try these two quick fixes.

  • Check If The USB Port Is Clean

The port on being filled with dust blocks the airflow, which in turn overheats the drive and make it non-workable. Check and ensure whether the ports are clean.

  • Check It On Different Ports

Even after cleaning the port if it doesn't show up, try reconnecting it from different ports. See, whether the issue is resolved by it or not. If it does not solve the problem, follow the next solutions for Toshiba hard drive repair.

2. Initialize Toshiba External Hard Drive

The hard drive does not get initialized because of various reasons like MBR damage, connection problem, bad blocks, etc. Initialize it with these steps.

Step 1- Open the Disk Management and right-click on the non-initialized disk and select 'Initialize disk.'

Step 2- Select the partition style and click OK

After selecting the partition style from MBR and GPT, click on OK to continue the procedure. Wait till the process completes.

3. Change the Toshiba Drive Letter

When the corrupted file system makes the Toshiba hard drive not working, you can fix it by changing the external hard drive letter. By doing so, the drive's file system gets repaired. Before changing the drive letter Window will display the warning.

Step 1- Click on Manage, reach the 'Manage' option, by right-clicking on the 'My Computer' or 'Computer' icon.

Step 2- Select Disk Management that is located under the storage tab in the left bar.

Mac Cannot Detect External Hard Drive

Step 3- Select the non-accessible hard drive by looking at disk information. Right-click, to change its letter.

If you are thinking that changing the drive letter would delete your saved data on the drive, then don't worry, it won't happen. It will only repair the file system of your hard drive. If Toshiba hard drive repair fails, you can change the drive letter back to its previous one.

4. Check and Repair Toshiba Drive

Sometimes the external hard drive is not visible in Windows Explorer, but if you check it in Disk Management, it appears there. Check it with the below steps:

Step 1- Type disk management in the search bar and open it

Step 2- Right-click on unallocated space, select 'New simple volume' and click on 'next'

Step 3- Select volume size and then 'next'

Step 4- Assign drive letter and path and move to 'next' to finish formatting

Step 5- After format finishes, click on 'next' and then hit on 'finish' button

Step 6- Wait till the operation completes after a click on 'finish' in the 'new simple volume' window.

5. Run Windows Troubleshooter

There are various troubleshooters in windows. These are designed to automatically solve the problems of the computer by swiftly diagnosing them. While working on your computer, whenever you come across a problem, it would be better if you initiate to resolve it with troubleshooting. Begin Toshiba hard drive repair with Windows Troubleshooter by following the below steps:

Step 1- Find troubleshooting by typing Troubleshoot in the search bar

Step 2- Find 'Hardware and Devices'

Under the tab- Hardware, and Sound, you will get 'Find and fix other problems.' Click on 'Run the troubleshooter.' Once you select it, the troubleshooter will start looking for problematic areas of hardware and devices.

Step 3- Click Next To Fix the Issue

Wait till the detection completes and Window makes you available with the list of issues found during scanning. Click next after selecting the problem that you want to fix.

A troubleshooter is a useful tool that helps to solve the problems of the Window.

6. Update or Uninstall Drivers

If you are working with outdated drivers on your Window, then also the external hard drives become non-accessible. Update the drivers quickly with these steps:

Step 1- Open device manager and expand disk drives.

Step 2- Update Driver Software

Right-click on the Toshiba external hard drive, and from the available options, select update driver. If updates are available, it will show up, else select on uninstall. Follow the instructions as guided by the wizard to update the driver of your hard disk.

  • The updated driver helps to diagnose the problem and solve it that is caused by a corrupted or outdated driver.
  • If no update is available; with an uninstall device feature, you can uninstall the Toshiba external drive. Remove the drive from the system and try to reconnect it again after a minute. When the disk becomes unstable or corrupt, this can resolve the matter.
  • From the properties, you can diagnose the problem a little further.

7. Reinstall USB Controllers

If your previously installed USB driver has become corrupt and is preventing the hard drive from showing up, fix it with these steps.

Step 1- Select Device Manager

Type device manager after clicking on the start button, and select it.

Step 2- Expand the Option- Universal Serial BUS Controllers

Click on the icon in front of 'Universal Serial BUS Controllers' to view its options. Look for your hard drive that must be marked with yellow exclamation.

Step 3- Update Driver Software

Update the software for the one that is marked in yellow. Right-click on it and from the given options, click on the Update driver software. Select 'Search automatically for updated driver software.' If there is no update, right-click it and select uninstall from the available options.

Step 4- Go to Action Tab

From the device manager window, go to the 'Actions' tab and select the option 'scan for hardware changes.' You can see the USB port now. Try to reconnect the hard drive to the computer through the USB port, and you will be able to see it on your computer now.

8. Enable Legacy USB Support

When the Toshiba external hard drive was not recognized by Windows 10, it can be due to Legacy USB Support Disabled. Enable it with these steps.

Step 1- Restart your computer and Enter the BIOS utility by pressing the corresponding button.

Auto left mouse clicker. Step 2- Move to the 'Advanced' tab and select USB configuration.

Step 3- Click on Legacy USB Support and set the option to 'Enabled.'

Step 4- Exit from the page and save the respective changes.

9. Turn on USB Hub and Show All Hidden Devices

If the USB selective suspend mode is enabled on your computer, it suspends individual port without causing any effect to the other drives. The selective suspension is useful in laptops as it conserves the battery. Enable the USB hub with these steps.

Step 1- Type the power plan in the search box and select 'Choose a power plan.'

Step 2- Click on 'change plan settings' and then move to 'change advanced power settings.'

Step 3- Expand the 'USB settings' and then expand the 'USB selective suspend setting.'

Step 4- If it is enabled, click on disabled

Step 5- Click on 'Apply' and then 'OK'

If the device is still not visible go to type devmgmt.msc in the run dialogue box, open device manager, and select 'show hidden devices' by clicking on a view.

10. Check for the Windows Updates

Sometimes the older version of Windows becomes incompatible with the external hard drive and thus fails to show it up on the computer. Updating the Windows to the latest version can help resolve the matter. Do it with the following steps.

Step 1- Go to Windows Update and Check for Updates.

Write windows update in the search box and find it. Click on check for updates to view the latest version. Now, wait till it is checking for the updates.

Step 2- If any of the updates are available, it will provide you the link. But, if it displays system is up to date, it signifies that there no updates currently for your system.

Step 3- If updates are available, click on 'download and install' to install them.

Step 4- Windows will install the updates now automatically. Once all the updates get installed, if 'restart' is scheduled, restart it when prompted to finish the update process.

Part 3. How to Fix Toshiba Drive Not Working/Recognized on Mac

If you are a Mac user and unable to see your Toshiba external drive on your MacBook, fix it with the following solutions.

Solution 1- Try fixing the problem with the basic troubleshooting steps

  • If the external hard drive is not powered correctly, it will not show up on your desktop. Try connecting it to the USB hub that is externally powered.
  • The USB cable that you are using might be faulty, try to connect it with the Mac by using a different USB cable
  • Join the external hard drive to the computer from the various other ports of the computer.
  • Rebooting Mac can also fix the issue, as it clears the Mac operating system's memory and gives it a fresh start.

These primary troubleshooting steps fix the problem mostly. If the issue persists, follow the next solutions.

Solution 2- Enable External Hard Drive on Desktop

When you connect the external hard drive to the computer, generally it shows on the desktop, Finder and Disk Utility. If you are unable to view it there, check the settings of Mac.

External Hard Drive Not Showing Up

Step 1- Click on Finder and go to Preferences

Step 2- Under the 'General' tab, look if 'External disks' is checked or not

If it is unchecked, enable it by clicking on the box in front of it.

This will help you to show your Toshiba external hard drive on your desktop.

Solution 3- Fix in Disk Utility

Disk Utility helps you to resolve disk and disk-volume related problems on Mac. Solve it with first-aid in Disk Utility.

Step 1- Reach Disk Utilities with the path Utilities -> Disk Utility

Step 2- Select Unmounted Toshiba drive and go to First Aid

Wait until the repair and verification process completes.

Solution 4- Reset NVRAM

NVRAM is non-volatile random access memory. The memory will keep the stored data irrespective of whether the power is off or on.

Step 1- Shut down Mac and restart it. Press Command, Option, P, and R keys all together when you hear startup tune.

Step 2- Release the keys when you listen to the startup tune for the second time.

This resets the NVRAM. Check, the Toshiba hard drive should have shown up.

Solution 5- Fix it with Terminal

If the system information of your Mac recognizes the Toshiba external hard drive, but still it doesn't show up, remount the hard drive with Terminal.

Step 1- Open Terminal

Reach terminal through the path – Applications -> Utilities -> Terminal

Step 2- Open it and type diskutil list

The command makes you available with the list of all the attached drives and available volumes. It would be better to check with this command that whether the drive is connected to the computer or not.

Step 3- Look for the section /dev/disk* (external, physical)

disk* is a physical disk identifier. Here the * denotes the number that is assigned to the disk. Note it down. If the disk is partitioned, the number after the letter 's' symbolizes the partition number.

Step 4- Type diskutil info disk*

In place of * add the number that is assigned to the drive. You will get the complete information of the drive here like its size, manufacturer name, removable or unremovable, etc.

Step 5- Type diskutil eject disk *

Once the Toshiba hard drive gets established by your Mac, eject it by using Terminal, with the above command. Write the disk identifier number in place of *.

Step 6- Again type diskutil list

You need to type the command again to view whether the Toshiba hard drive is gone from the list of attached drives.

    Once the drive is not visible in the list, remove it physically from your Mac to reinsert it. The drive should have mounted, and you can work on it usually.

If you are unable to execute the Terminal commands, then grant full disk access to it.

Part 4. How to Recover Data from Hard Drive After Format?

After trying the solution explained above for Toshiba hard disk repair, if at any step you find the data is lost, what will you do then? Well once the Toshiba hard drive repair is successful, you can easily recover the lost data with Recoverit data recovery software.

Taking a backup of your device before performing any repair steps is always suggested. Still, if you can't manage to take it, Recoverit data recovery software will help you.

Recoverit Data Recovery

With the highest recovery rate, Recoverit Data Recovery is the leading software to recover lost data. It supports more than 1000+ file formats and can easily get back deleted or lost data from storage spaces like internal and external hard drive, desktop, SD card, crashed computer, etc.

Launch Recoverit after downloading to gain access to your lost data.

Step 1- Connect the Toshiba External Hard Drive

Before beginning with the recovery procedure, connect your hard drive with the computer first. Ensure it is viewable in the drives list.

Step 2- Select the External Hard Drive

To get back the deleted data, select your hard drive from where the data is lost. After choosing the location, begin scanning by hitting the 'Start' button.

Step 3- Scan the External Hard Drive

Recoverit begins the scanning with the all-around scan. As per the size of the file, the scan takes a few minutes to hours to complete. It even enables you to pause or stop the scan anytime according to your convenience. So when the scan is running, if you find your lost data, stop the scan over there to save your time that will go in completing it.

Step 4- Preview and Recover Data

Before recovering the images found during the scan, you are allowed to view the files before. See them by clicking on them and then on the preview button. You are also made available with the information like modified date, path, name, and size of the file.

Once you preview the files, confirm after selecting the targeted files. Complete the procedure of recovering files by clicking on 'Recover' and save data on a different path.

It is necessary never to save the files retrieved during the scan on the same location from where you lost them initially. If you do, it will increase the chances of data being overwritten and also lead to permanent loss of data. So, always save files at a new location after recovering them.

Part 5. How Do I Use a Toshiba External Hard Drive?

Most of the Toshiba external drives are compatible with computers that have a USB port. You can use the drive to store any type of folder or files and even store backup of your computer or laptops.

  • The hard drive can last for longer than its lifetime if maintained well. Keep the device free from dust to maintain proper airflow that prevents it from heating. Clean the hard drive regularly to maintain it in good working condition.
  • Keep the hard drives password-protected to avoid data leakage. If you encrypt the hard drive, it will prevent any data loss or leakage even when you lose your hard drive.
  • When you set a password to protect the hard drive, it would be beneficial to set a hint for the set password to let you remind your password. The hint and the password should be easy for you and difficult for others to guess.
  • Defragment the hard drive, because of continuous saving and deleting files the disk becomes fragmented. It creates gaps in the hard drive, where files don't fit is left vacant. Fragmentation slows down the hard disk speed. It is also advisable not to defragment the device too often, as it reduces the hard drive lifespan.
  • Remove duplicated files from the hard drive. Duplicate files increase disk usage and fragments which impacts the health of the hard drive.

Closing Words

Working on the external hard drives is very beneficial as the portables drive allows you to work at your comfort at any place. However, the disk can become inaccessible on Windows or Mac computers because of various reasons. So, the next time whenever your Toshiba external hard drive becomes non-working or unrecognizable by your computer, try fixing it with the methods discussed above.

It is necessary to always take a backup before trying any repair steps. Somehow if you are unable to have a backup and your files got lost during the disk repair, recover your lost information with three easy steps of Recoverit. Cricut design space.

What's Wrong with Drive

Recover Your Drive
Fix Your Drive
Format/Wipe Drive
Know Your Drive

Don't worry if the second hard drive doesn't show up or appear in Windows 10 File Explorer, Disk Management or even BIOS. Reliable solutions with EaseUS hard drive data recovery software will help you resolve the Windows 10 doesn't recognize or detect the second hard drive error without losing any data.

Quick Fix for Second Hard Drive Not Detected In Windows 10:

  1. 1. Go to Search, type device manager and press Enter.
  2. 2. Expand Disk drives, find the second disk drive, right-click on it and go to Update driver software.
  3. 3. If there are any updates, follow further instructions and your hard disk driver will be updated.
  4. 4. You can also go to Settings > Update and check if overall updates offer something for your hard drive.

If you have the problem that Windows 10 doesn't recognize or not detecting the second hard drive, here are four practical methods for you:

Workable SolutionsStep-by-step Troubleshooting
Phrase 1. Check the hard drive in BIOSRestart PC and press F2 to enter BIOS. Enter Boot Menu to check if the second hard drive is detected..Full steps
Phrase 2. Check the hard drive's stateEnter the Device Manager, expand 'Disk drivers'. Locate and check the second hard drive. Right-click..Full steps
Phrase 3. Scan and restore saved dataIf you've saved important data in the second hard drive, you need to extract saved data in advance..Full steps
Phrase 4. Check the hard drive in DMCheck the second hard drive in Disk Management on your computer and make it detectable. Different state..Full steps

Note that those fixes also work to fix hard drive not recognized issue in Windows 8.1/8/7, and even older Windows OS.

Windows 10 Doesn't Recognize/Detect the Second Hard Drive

'Hi guys, does anyone of you know how to make the second hard drive to show up in Windows? I added a second hard drive to my computer about a month ago, and my computer became much faster. Everything went so well until this morning.

I started my computer, but the second hard drive didn't show up in the File Explorer. Then I checked the Disk Management. Still, nothing was there. I saved a lot of important data on the second hard drive. So how can I make the second hard drive to show up in Windows 10? If you happen to have a solution, please let me know.'

What will you do when the hard drive or the second hard drive fails to show up on your Windows PC? Relax! To resolve this issue, you'll need to diagnose the exact reason that causes your second hard drive undetectable.

Follow this page, you'll find reliable methods and tools to effectively fix hard drive or second hard drive that's not showing up in Windows error on your own.

Diagnose and Fix Unrecognized Second Hard Drive in Windows 10

To troubleshoot this issue, you can go through the tutorial guide in this part to diagnose the causes of undetectable second hard drive and follow solutions here to make it show up again.

Quick Fix: Reconnect and Re-install the 2nd Hard Drive

When Windows 10 doesn't detect your hard drive or fails to recognize the second hard drive, check the hard drive power cable and SATA cable first.

Step 1: Remove your computer or laptop case with a screwdriver, then take out the hard drive.

Step 2: Check if the hard drive connection is loosened.

If yes, unplug and re-plug the hard drive from the computer case. If the cables are damaged, change the SATA/ATA cable and the power wire, reconnect the drive to PC.

Step 3: Put the computer case back on and restart PC, check if your hard drive shows up.

If Windows detects the second drive, you can stop here. You may also interested in How to Partition a Hard Drive.

But if the disk still not shows up in Windows File Explorer nor Disk Management, continue with the following phrases.

Phase 1. Check and Make Second Hard Drive Detectable in BIOS

Applies to: Fix Windows not recognizing hard drive in BIOS error.

Step 1: Restart PC and press F2 to enter BIOS.

Step 2: Enter Boot Menu to check if the second hard drive is detected.

Step 3: Try below tips if the second hard drive doesn't show up:

First, enter the Setup section, under System Setup, check the state of the second hard drive.

Next, if the System Setup option is Off, turn it ON. Save the changes.

Remember to restart the PC each time to check if the second disk shows in BIOS. If the hard drive still doesn't show up, it's probably having a physical issue. The best way is to take to a local after-sales service center of the hard drive manufacturer or a device repair center to ask for device repair assistance.

If the second hard drive shows up in BIOS as the following image, move on to the next guide check the state of the problematic hard drive in Disk Management.

Phase 2. Check the State of Second Hard Drive and Update Driver in Device Manager

Works to: Fix Windows 10 doesn't recognize second hard drive issue due to outdated drive driver.

Step 1: Go to Search, type device manager and press Enter.

Step 2: Click Device Manager and expand 'Disk drives'.

Step 3: Locate and check the state of the second hard drive.

If it's covered by a yellow exclamation mark as shown below, update the disk driver.

Step 3: Right-click the second hard drive that is not detectable and select 'Update driver'.

Step 4: Click 'Automatically search for driver software online' and wait for the process to complete.

When the process finishes, restart your PC and check the disk again in the Device Manager. It will display as a normal disk by then and now you can move to Phase 3 continue fixing this issue.

If Windows doesn't find a new driver of your hard drive, you can try to find one on the device manufacturer's website and let them help you complete the driver update process.

Phase 3. Scan and Restore Saved Data from the Second Hard Drive

Mainly for: Data protection on a problematic hard drive that is not correctly recognized by Windows.

If your second hard drive is a new device, you can skip this phase and move to Phase 4 to make it detectable again.

However, if you saved important data in the second hard drive, you're highly recommended to extract saved data in advance. Professional hard drive recovery software like EaseUS Data Recovery Wizard will fully scan the second hard drive and find all saved data for you.

You can follow the guidelines below to restore all saved data from hard drive with ease now:

Step 1. Launch EaseUS hard drive recovery software.

Run EaseUS Data Recovery Wizard on your PC and select the drive on your hard disk where you lost or deleted files. Click 'Scan' and let this program scan all lost data and files on the selected hard drive.

Step 2. Check and preview all lost hard drive data.

Find lost hard drive data from 'Deleted Files', 'Lost Files' or use 'Filter' to quickly navigate the lost data. Check and double-click to preview these found files.

Step 3. Restore lost hard drive data to a safe location.

After the preview, select wanted files that you lost on the drive and click 'Recover' to save them. Browse to choose a safe location on your PC or other external storage devices to store these restored hard drive data.

Remember to save the data to another secure device, an external hard drive is preferable. Now, you can move to the last phrase and get rid of this issue from your device, making the hard drive detectable and working again.

Phase 4. Check the State of Second Hard Drive in Disk Management and Make It Detectable

Applies to: Fix Windows 10 not detecting second hard drive due to logical errors, such as RAW, unallocated, no media, etc.

If your disk shows up properly in BIOS and Device Manager, but Windows cannot detect or recognize it properly, it's highly possible with the following four errors:

Computer Cannot Detect Hard Drive

  • RAW error
  • Device not initialized or shows unallocated
  • The second hard drive shows No Media

Open the Windows Disk Management and check the display state of the second hard drive. Then you can follow the right fix below to make the second hard drive show up.

# 1. Hard Drive Shows RAW - Format RAW Drive to NTFS

If the hard drive shows as Online, but the partition display as RAW, you can format the partition to NTFS.

Step 1: Right-click on This PC/My Computer, select 'Manage'.

Step 2: Click 'Disk Management', locate and right-click the RAW partition of the not recognizing hard drive, then choose 'Format'.

Step 3: Select NTFS as the file system for the partition and click 'OK' to confirm.

# 2. Hard Drive Shows Not Initialized + Unallocated

If the hard drive shows as a not initialized or unknown drive, don't worry.

You can directly apply Windows partition manager software - EaseUS Partition Master with its Initialize to MBR or Initialize to GPT feature to make the hard drive show up now:

Step 1: Launch EaseUS Partition Master on your PC.

Step 2: Right-click the target hard drive and select 'Initialize to MBR' or 'Initialize to GPT' accordingly.

Fig 1. Initialize to MBR:

Fig 2. Initialize to GPT:

Step 3: Apply the operation

A pending operation of initializing disk to MBR or GPT disk will be added. Execute the operation and click 'Apply'.

Step 4: Right-click on the unallocated space on your hard drive and select 'Create'.

Step 5: Adjust the new partition size, file system, label, etc.

Set the size, partition label, drive letter, file system to NTFS, etc. for the new partition and click 'OK' to continue.

Step 6: Click on the 'Execute Operation' button and confirm to create a new partition by clicking 'Apply'.

Repeat the partition creation process (from Step 4 to Step 6) if you plan to create more than one partition on the second hard drive.

After following the whole process, now you can make use of the second hard drive in Windows 10 to save data again.

# 3. Hard Drive Displays as NO Media - Update Driver, Take It to Device Repair Center

If the second hard drive shows as 'No Media' in Disk Management, you'll have two choices:

  • 1st. Go back to Phrase 2 and update the device driver.
  • 2nd. Take the hard drive out of your computer, and send it to a local device repair center for repair.

Wrapping UP

On this page, we presented the complete process of how to check and fix a not detecting hard drive on Windows 10. These methods can be applied to fix Windows not detecting or not recognizing hard drive or second hard drive on all Windows OS.

Some of you may want to learn how to avoid this error, making the hard drive or the second hard drive detectable. Here are some tips for you to follow:

  1. 1. Make sure the hard drive is correctly connected to PC via its power cable and SATA cable.
  2. 2. Make sure the second hard drive is Enabled or turned on in BIOS.
  3. 3. Regularly update the hard drive driver, especially when you install a new hard drive on Windows PC.
  4. 4. Partition or create partitions on the hard drive with a recognizable or supported file system - NTFS.




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